Woman Forced to Check Bag is Victim of SFO Luggage Theft Spike
Heidi Bretz didn’t want to check her bag, but by the time she made it to her gate for a flight home to San Francisco, a United Airlines attendant told her that she didn’t have a choice: There was no more overhead space.
She reluctantly let them tag her bag and take it away. It was free of charge and came with a tracking number so that she could follow it, they said.
But when Bretz landed at SFO, her bag didn’t show up on the conveyor belt at the airport’s open-area baggage claim.
She checked the tracking number