My family showed up at our Marriott hotel and it was closed
Editor’s note: Readers and members of our Facebook Lounge frequently write to us for help when things go wrong with their travels. That’s why The Points Guy has asked Michelle Couch-Friedman to act as our ombudsman and help members of the TPG community out when possible.
If you’ve had a situation where something has gone wrong with your travels or one of your credit cards and you are not getting a response from the company responsible, Michelle can help you contact the company and potentially reach a satisfactory resolution. She brings decades of experience advocating for consumers to her work