“A slap in the face”: Agents fire back at Sunwing over commission recalls, offers
Canadian travel advisors are firing back at Sunwing over a memo issued to the Association of Canadian Travel Agencies (ACTA) on Wednesday (Jan. 25) stating that the tour operator will not protect commissions on flights that it cancels.
In a statement posted to LinkedIn yesterday, Jamie Angus-Milton, president of Saskatoon, SK-based Uniglobe Carefree Travel Group, called the decision “short-sighted” as Sunwing continues to remove flights in her city.
Saskatchewan, notably, was the first province to experience widespread cancellations when Sunwing, on Dec. 29, suddenly announced it would be suspending all service in the province up until (and including)